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FAQ's

1. How does Airfree® Work?

Airfree® is the ONLY proven technology on the market that fully destroys and neutralizes mould spores, dust mite allergens, viruses, bacteria, pet dander, organic allergens, and ozone. Airfree® works by drawing air through tiny ducts into its patented TSS™ ceramic core where up to 99.99% of microorganisms are destroyed. Poisonous gases like ozone are there destroyed as well. The heat used in Airfree® has no noticeable effect on the temperature of the room.

Airfree® incinerates microorganisms at its heated capillaries. Contaminated air is dragged into Airfree’s ceramic core by air convection and microorganisms are destroyed at high temperatures regardless of how resistant and dangerous they might be.

Watch the operational video

2. Are There any side effects?

No. Airfree’s new technology uses heat to purify the air with meaningless heat contribution to the room. No side effects, no emissions, NO IONS, nor new particles are generated. Airfree® can be used in homes and offices, quietly, constantly, and efficiently purifying the air.

3. What is Airfree’s air cleaning capacity?

Cleaning capacity depends from the model used

  • Airfree® P40/16 m2.
  • Airfree® P60/24 m2.
  • Airfree® P80/32 m2.
  • Airfree® E60/24 m2.
  • Airfree® FIT/16 m2.
  • Airfree® LOTUS/60m2.
4. Can I install Airfree® in my walking closet?

Yes, as long as it has at least 10m³. Airfree® should not be placed under shelves or its efficiency will be reduced.

6. Can I place Airfree at the corridor to reach the whole house?

No. Airfree® will just reduce air pollution in the corridor area.

7. Can I place Airfree in a closed room?

Yes. Remember such a room must have at least 400cu.ft

8. Is it necessary to keep doors and windows closed?

Yes and No. Windows and Doors can be allowed for 2-3 hours per day open. Remember, once the window is opened pollutants are inserting into your room. To be effective Airfree encourages to open windows for a short time to change the air of the room but not for the whole day as this will mean that the product will not operate effectively to sterilize your room up to 99.99%.

9. How do I know if Airfree® is no longer working?

Check the top lid, if it is warm Airfree® is working

10. Can I change Airfree® from one room to another?

Airfree® must always be plugged in the same room 24 hours a day. Airfree’s patented technology works gradually and cannot have its cycle interrupted. Moving it from one room to another will interrupt the cycle and the room will start being contaminated again.

12. What happens if Airfree® is disconnected or there was a black out?

Airfree® will take approximately the same time to recover the previous reduced contamination level.

14. What happens if Airfree® is disconnected or there was a black out?

Airfree® will take approximately the same time to recover the previous reduced contamination level.

15. Does Airfree® heat up a room?

No. Airfree® does not make any noticeable increase in the room temperature. Just for comparison two Airfree® devices plugged in the same room will contribute as much heat as one 155 lb adult.

16. Does Airfree® night light interfere with Airfree® sterilizing function?

No. The night light has an aesthetic effect and may simply be used as a night light in children or newborn bedrooms.

17. How do I shut the night light off?

To change night light intensity, press the sensor on the top of Airfree´s logo. You can choose the best light intensity or shut the lights off. 

18. Does Airfree release any gas or chemical product?

No. Airfree’s sterilisation process is natural. Click here for conclusive test Reports

20. Does Airfree need filter replacement?

No. Airfree’s technology uses heat and not filters nor dangerous emissions.

21. My Airfree® does stop blinking. What does that mean?

Cause 1: Airfree® incorporates an automatic energy-saving feature by automatically shutting off the ceramic core when it has reached a temperature range to facilitate air convection (air in the room is drawn into the machine to destroy impurities, contaminants and odors). The ceramic core shuts down for a few minutes, the indicator light turns off, and the top lights emitting diode (L.E.D.) blinks. Airfree® continues to sterilize the air during this time. This indicates the conservation of electric power consumption and the preservation of the ceramic core.


Cause 2: Another contributory factor to Airfree’s blinking occurrence is the ambient air (air in the environment). When the ambient air reaches 95 ºF, Airfree® auto-regulates itself with the ceramic core “shut off” for a few minutes but still continues with its sterilizing activity. In this process energy is conserved and Airfree’s safety mechanism is enhanced.


Cause 3: Airfree® incorporates state of the art electronics detecting any improper placement or device malfunctioning. If the top lights do not stop blinking, please ensure that your Airfree® unit is in the upright position. If the top and bottom air inles are free of blockage, the blinking may be due to a faulty electrical outlet. Please plug it in into a proper outlet. If in the next 10 minutes the top lights continue blin-king and your Airfree® unit is correctly installed, this indicates that the device may be malfunctioning. Please promptly contact your dealer in such case.

22. Is there any risk when the top light of Airfree® is blinking?

No. When Airfree® electronics detect any irregularity it automatically shuts off the TSS™ ceramic core. For example, if you have machines like computers in a small room and the temperature of the room is high say 30 degrees and more, Airfree TSS ceramic core automatically shuts off and returns back to work when the temperature of the room is normal.

23. Does Airfree® reduce tobacco smell?

Airfree has not been tested scientifically for odor reduction. However, we have several testimonials from customers who are happy with the unit´s efficiency on pet smell (except for urine), mold smell, remaining tobacco smell.

The reason for its efficiency is that the above mentioned odors are composed of proteins that are destroyed when exposed to Airfree´s ceramic core. 

24. How long does it take to verify Airfree® action?

Airflow varies according to room temperature and place of installation averaging 10 m3/h. After two to three weeks up to 85% of the airborne microorganism and allergen levels is reduced, when correctly plugged in 24 h per day and installed according to the manual.

25. How long is the warranty?

Airfree warranty is 2 years from the date of purchase. Fill out warranty card that comes with product and return to address specified.

26. Does Airfree eliminate bacteria and germs?

Yes. Airfree' s bactericide and germicide efficiency is recognized by international independent laboratories and universities.

27. How does Airfree eliminate dust mites?

Airfree doesn't incinerate dust mites, however it does destroy fungi- the food the dust mites need to survive. The dust mite population is reduced in the same percentage as the fungi that are destroyed.

28. How does Airfree eliminate fungus and mould?

Airfree eliminates fungi. By eliminating spores, no new colonies are formed.

29. Does Airfree destroy viruses?

Yes. The smaller the microorganisms, the better for Airfree as they are more easily carried by air flows into the patented ceramic core of Airfree where they are incinerated. Airfree is your best ally in preventing respiratory diseases.

30. Can someone be burned by touching an Airfree?

No. Airfree's top lid reaches 144ºF/62.22°C at its center which is warm to the touch but not enough to cause any burn.

31. How do I know Airfree is working?

As long as the top lid is plugged in and warm, Airfree is working properly.

32. Does CADR measure the effectiveness of the Airfree

Not at all. CADR is not designed to test the Airfree® technology. The AHAM seal (usually found on the back of an air cleaner’s box) lists three Clean Air Delivery Rate (CADR) numbers: one for tobacco smoke, one for pollen and one for dust. The CADR indicates volume of filtered air delivered by an air cleaner. The reason why CADR is not designed for Airfree® is because Airfree® does not filter but destroys microorganisms instead, such reduction of bacteria, molds, viruses and other microorganisms can only be measured after
air sample incubation in a microbiology lab. Airfree® destroys (not trap or attract to other surface) any microorganism regardless of how small they might be. 99.99% of all microorganisms are fully destroyed when passing through the Airfree® patented ceramic core.

33. Where do the microorganisms go after they are destroyed?

All living microorganisms are basically composed by carbon, oxygen an nitrogen. Since Airfree® reaches nearly 400 °F, all the components decompose into carbone dioxide (the same product released by our respiration) and water. Some carbon (or microscopic ashes) may remain inside the device or over the top lid during the process. It should be noted that all happens in a microscopic level, so all those residues are a very small fraction of the microorganisms original microscopic size, in other words meaningless.

34. Will one Airfree® unit be powerful enough for my room?

One Airfree® is powerful enough to purify the air in rooms up to 60m² for the Lotus. If the room is larger than as indicated above, more Airfree® units should be added proportionally to the room size. See the sizes available, below.

Model Capacity Consumption Availability
Lotus Series 60 m2 52 W Coming Soon
 
P150 60 m2 52 W Coming Soon
P125 50 m2 50 W Coming  Soon
P80 32 m2 48 W Available
P60/E60 24 m2 45 W Available
P40 16 m2 45 W Available
 
Fit Series 16 m2 33 W Available
 
WM 600 120 m2 192 W Coming Soon
WM 300 80 m2 96 W Coming Soon
WM 140 32 m2 45 W Coming Soon
35. How much does Airfree® cost to run?

Very little! Remember, Airfree® has no expensive Hepa filters or UV bulbs to replace. Replacement filters for other air purifiers can cost in excess of €150 a year. Airfree® has none of these ongoing costs, and is designed to operate 24 hours a day, 7 days a week, consuming less than a 50W light bulb which is quite insignificant compared to the 200W Hepa filters used in other air purifiers.

36. How can I be sure that Airfree® really works?

Please remember that Airfree® is probably the only air purifier manufacturer offering detailed copies of independent tests in real life conditions, in large rooms occupied by people, assuring Airfree’s outstanding efficiency in drastically reducing airborne microorganisms. These independent tests can be seen here.

37. I am allergic to dust. So, why should I buy Airfree if it doesn’t remove dust?

Home dust is mainly composed of: dust mite feces and skeletons, hair, dead skin, pollens, bacteria (dead or alive), viruses (dead or alive), fabrics remains, mold spores (dead or alive), pet dander, etc. 

People who are allergic to home dust are in other words allergic to one or more of the above listed components. The vast majority of components are organic and therefore denatured by heat. Although Airfree will not remove dust, it will turn airborne dust into harmless particles and as such help people who are allergic to it. 

38. I don’t know what is my allergy trigger. Will Airfree help me?

The main allergy and asthma triggers are: dust mites allergens, mold, ozone, pollen, home dust, pets. Buying an Airfree, will reduce the mentioned allergens. In fact, are a few allergens such as VOC, second hand smoke, car outdoor pollution for instance, that Airfree does not have any effect. 

39. I have a dehumidifier; why do I need an Airfree?

New mold colonies need organic material and humidity to grow.

A dehumidifier will indeed reduce the humidity level and therefore will make new colonies unlikely to grow. However, the dehumidifier will not destroy mold spores from existing mold colonies, therefore you need Airfree, which will:

a) Reduced airborne mold spores

b) Help to prevent new colonies to grow

40. I bought a mold cleaner or hired a mold remediation company, do I need an Airfree?

Yes, Airfree will reduce the airborne mold spores protecting your family and making it more difficult for new colonies to develop.

41. If I install the Airfree in my room, my baby’s immune system will be weakened.

 Fact 1: According to the EPA, indoor contamination can be up to 100 times worse than outside air.

Fact 2: Although test show that Airfree destroys 100% of germs passing through it, it never brings the room contamination down to 0. Besides, there is always a contamination increase when people come in, when air conditioning is turned on, when the bed is made and several other daily activities.

Fact 3: The baby will be in many other rooms other than inside the room where Airfree is installed.

Fact 4: It can be said based on microorganism reduction tests that the indoor contamination is brought to a clean and acceptable level. Remember some Airfree reduction studies were done where the indoor air contamination was 50 times higher than the outdoor contamination, which reflects EPA claims on IAQ levels.

Fact 5: Asthma rates have increased dramatically lately due to the new facilities with closed air condition facilities (new!).

42. How will an air purifier help me, if dust mites are not airborne?

What really causes allergies are the airborne allergens or those on the pillow or other fabric surface, once inhaled. Airfree will take care of the airborne kinds. To take care of the allergens on the surfaces, proper washing and dust mite covers/sheets are recommended. 

43. Does Airfree destroy dust mites itself?

Some studies have shown that some type of dust mites depend on certain types of mold for helping their digestions. Based on those studies, once reducing the mentioned types of mold, the dust mites may face difficulties in their digestions and therefore will starve.

In conclusion: dust mites do not trigger allergies, but their allergens. 

44. Will Airfree prevent me from getting any virus disease?

We cannot say it will prevent anyone from getting any disease, especially because there are diseases that are transmitted by “touch” and not through the air. What we can say is that independent tests show an average of 85 – 99% reduction in airborne microorganisms and help diminish germs exposure. 

45. Does Airfree have tests for a specific kind of bacteria?

The answer is that it is not necessary. Airfree´s tests were done on total counts in different real working conditions. Total counts sampling get any kind of microorganisms existing in the tested room, regardless of its size or hazardousness. As tests confirm, 400ºF is enough to destroy any microorganism.

46. How can I know Airfree will work for pollen?

It is understood that pollen behave the same way as mould in the air and therefore, by assumption Airfree that has an efficiency of airborne mold reduction of up to 99%, is also efficient against pollen and can be offered as a solution to our customers.

The customer will be exposed to pollen when going outside or opening the window, so Airfree will not have any effect in such situations. 

Pollen can have a size from 10 to 100 microns. Please see some more details about pollen in the online article http://www.museum.state.il.us/exhibits/midewin/palynology02.html, such as “pollen grains range from 10-100 microns in size. A micron is 1/1000 of a centimeter”.

47. I have pet allergies, but would like to play with my dog. How will Airfree help me with that?

Surely Airfree will not protect you when you are in direct contact with your pets. However, it’s known that pet dander stays airborne for a certain amount of time. This is the moment when Airfree can help by destroying these airborne allergens.

48. How will Airfree reduce pet smell?

Some organic smell particles are sourced by airborne proteins. These proteins, are also destroyed by the Airfree ceramic core, and therefore will loose its odors characteristics. 

49. How does Airfree destroy ozone molecules?

The weak link is destroyed when exposure to Airfree TSS ceramic core

50. Is There Such a Thing as "Good Ozone" and "Bad Ozone"?

The phrase "good up high - bad nearby" has been used by the U.S. Environmental Protection Agency (EPA) to make the distinction between ozone in the upper and lower atmosphere. Ozone in the upper atmosphere--referred to as "stratospheric ozone"--helps filter out damaging ultraviolet radiation from the sun. Though ozone in the stratosphere is protective, ozone in the atmosphere - which is the air we breathe - can be harmful to the respiratory system. Harmful levels of ozone can be produced by the interaction of sunlight with certain chemicals emitted to the environment (e.g., automobile emissions and chemical emissions of industrial plants). These harmful concentrations of ozone in the atmosphere are often accompanied by high concentrations of other pollutants, including nitrogen dioxide, fine particles, and hydrocarbons. Whether pure or mixed with other chemicals, ozone can be harmful to health.

51. The Airfree test shows that it reduces only 26% of ozone.

A scientific test performed in Sweden shows that Airfree destroys up to 26% of indoor ozone each time the air passes through the ceramic core. There are no air purifiers on the market that are able to destroy ozone. Airfree’s revolutionary Thermodynamic Sterilization System is the only technology with this ability.

52. I need an air purifier to get rid of the VOCs in my room/house.

Why are you concerned with VOCs in your house? Is it because of the painting smell or cleaning products or similar? In that case Airfree will  not help, unfortunately.

Note: You should ask this question, because we found out that several customers relate VOCs to any odors, whether they are of chemical or biologic nature. If the smell is caused by something else than VOC (mold spores, mildew smell, remaining tobacco smell), then you can give Airfree as a solution. 

53. Is Airfree Ozone Free Certified?

The Swedish National Testing and Research Institute has tested Airfree® and verified that it emits absolutely NO amount of Ozone. As a matter of fact, Airfree® even reduces the amount of this toxic gas by 26%. Ozone, which is emitted by many air cleaners currently on the market, is a noxious lung irritant that can, even in small amounts trigger allergic reactions.

54. Is Airfree Bacteria and Mould Reduction Certified?

Destroys 99.99% of all microorganisms including any type of fungi and spores, virus and bacteria. According to independent laboratory tests the average airborne mould and bacteria reduction of Airfree® is 85% to 95% in areas up to 60m². All the tests were realized in “real life” conditions, not in small and closed chambers.

55. Is Airfree Allergen Reduction Certified?

Independent tests performed in Cambridge-UK verified Airfree’s ability to very effectively control the hazardous airborne house dust mite allergen Derp 1.

56. Do I need to buy a unit for each room/division?

Airfree must always be placed in the same house division. Buying one Airfree for each division might be costly, so we recommend installing Airfree where the customer spends most of his time (bedroom). Based on our experience – just by staying an average of 8 hours in a room protected by Airfree and therefore inhaling less organic pollutants – the allergy symptoms of the customer will be drastically reduced. After the customer realizes how much better he feels with the Airfree, he/she will return and buy more units in order to protect more rooms. You can verify this observing the number of customers that buy one unit and after some months come back to buy more units.

57. Airfree´s TSS ceramic core is 100% efficient. Why is the expected room average reduction lower than 100%?

As you well said, the TSS ceramic core is indeed 100% efficient, according to an Independent Test. However, it is impossible to achieve a 100% germ reduction in a room. In regular rooms there will always be continuous pollution sources such as: air conditioning, people, doors and windows opening etc. Therefore, Airfree make a claim of an average of 85-97% overall reduction in a room based on its several tests results made in real working places (libraries, hotels, offices, hospitals, etc). Now you may understand why some competitors´ claim (99.97% efficiency) can be tricky. Are they making their claim based on the technology efficiency in a regular room; or a claim based on its “media” efficiency ? 

58. I have a safety concern due to the heat inside the unit

The unit is built with flame-retardant ABS plastic. There are no incandescent parts inside the unit.

The unit has a temperature safety sensor that automatically turns the unit off in case the temperature rises unexpectedly. The P-model is on the market since 2005 with absolutely no safety compromising records.

It is normal for the unit to heat up on top, but the temperature of the top lid will reach around 100º Fahrenheit / 38 Degrees Celsius.

59. Will Airfree dry up the air?

Tests show that Airfree does not affect the relative room humidity levels.